North Michigan Cleaning

North Michigan Cleaning (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing our website, you agree to the terms of this Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We may collect information that you provide directly, including:

• Name
• Phone number
• Email address
• Service address
• Details related to cleaning service requests
• Messages or communications submitted through forms or email
• 
  

When you interact with our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Basic cookies used for functionality and site performance

We do not use advanced tracking, behavioral advertising tools, or sell user activity data.

We only use your information to:

• Provide, schedule, and improve cleaning services
• Communicate with you about appointments or inquiries
• Process payments and invoices
• Respond to customer service requests
• Maintain website functionality and security
• Comply with legal or regulatory obligations
• 
  

North Michigan Cleaning does not sell, rent, trade, or otherwise monetize personal information.
Your data is used only for operational and service-related purposes.

We may share information only in the following limited situations:

• Service Providers: Such as payment processors, scheduling platforms, or website hosting vendors. These providers are contractually obligated to safeguard your information.
• Legal Requirements: When required to comply with applicable laws, court orders, or to protect our rights.
• Business Transfers: If the company is sold or merged, customer information may be transferred to the new owner under the same privacy protections.

We do not share personal information with advertisers, data brokers, or marketing networks.

We use reasonable physical, technical, and administrative safeguards to protect your information.
However, no online system is completely secure, and we cannot guarantee absolute protection.

We retain information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

Once no longer needed, information is securely deleted.

Where applicable, you may request to:

• Access your information
• Update or correct information
• Request deletion of your data
• Opt out of non-essential communications

To make a request, contact us at Northmichigancleaning@gmail.com

Our website and services are not directed to children under age 13.
We do not knowingly collect information from children.
If you believe we have collected such information, contact us immediately for removal.

We may update this Privacy Policy from time to time.
The “Last Updated” date above reflects the most recent revision.
Continued use of the website after updates constitutes acceptance of the revised policy.

These Terms of Use govern your access to and use of the North Michigan Cleaning website (“Site”) and services (“Services”).
By accessing or using the Site, you agree to these Terms of Use.

You agree to use the Site only for lawful purposes.
You may not:

• Attempt to access restricted areas of the Site
• Use the site in a way that may disable or damage it
• Upload malicious code
• Access the Site using automated systems without permission

All content on the site is the property of North Michigan Cleaning and is protected by copyright and trademark laws.

Any quote or estimate provided through the website, email, or phone:

• Is based on information you provide
• May be adjusted after an on-site evaluation
• Is not binding until confirmed in writing or scheduling is completed

By booking a cleaning service, you agree:

• To provide safe access to the service location
• That pricing may vary based on actual conditions
• To notify us promptly of any scheduling changes

We reserve the right to refuse service if conditions are unsafe or unsanitary beyond normal expectations.

Unless otherwise agreed:

• Payment is due at the time of service
• Late payments may incur additional fees
• Returned payments may result in service suspension

We accept standard forms of payment including credit/debit cards and invoiced payments for commercial clients.

To the fullest extent permitted by law, North Michigan Cleaning is not liable for:

• Indirect or incidental damages
• Losses caused by misuse of the website
• Damages arising from user-provided inaccurate information

Our total liability for any claim will not exceed the total amount paid by you for services in the prior 60 days.

All services are provided on an “as-is” and “as-available” basis.
We do not guarantee uninterrupted website access or warrant the accuracy of content.

We may suspend or terminate your access to the Site if you violate these Terms, misuse the site, or pose security risks.

These Terms are governed by the laws of the State of Michigan.
Any disputes must be resolved in the appropriate state or federal courts within Michigan.